FAQ


What makes Kincaid Solid Wood Furniture different?
It is our attention to detail in combination with the time honored tradition of using only premium Solid Wood in our furniture.

  • Most manufacturers use thin veneer construction in combination with high pressure laminates and particle board with edges shaped from plastic. Kincaid contains no veneer, no particle board, and uses edges shaped from solid wood.
  • Kincaid's case construction features mortise and tenon joinery, a time proven method of assembling two parts at 90 degree angle.
  • A wood on wood, non-tilting, dovetailed, drawer guide is used in installation of all Kincaid drawers.
  • Where design allows, heavy front posts are used for additional case stability and strength.
  • Fully floating tops, end panels, bed panels, etc. are incorporated in every Kincaid product to allow for normal expansion and contraction of the solid wood components as the humidity changes in your home.
  • Our drawers feature English dovetailed joints on the front and back corners. This keeps drawers' durable, and problem free.
  • Adjustable glides are provided on all units for leveling doors, and on select units for a center support.
  • Raised panel doors and bed panels utilize a floating, self-centering construction technique.
  • All Kincaid solid wood chairs are crafted using a glue and screw technique across a finger jointed corner. This adds to the strength of the chair while minimizing flex across the joint.

Who is Kincaid Furniture Company?
Kincaid Furniture Company is the largest manufacturer of Solid Wood Furniture in the industry. We have been manufacturing heirloom quality solid wood furniture since 1946. You can depend on Kincaid Furniture Company to be here today, tomorrow, and for years to come. It is this promise, and pledge that we pride ourselves in keeping while we guarantee integrity, reliability, and stability for generations to come.

What is the difference between soft woods and hard woods?
Kincaid uses both hardwoods and softwoods in our solid wood construction. Both types of woods make for beautiful case pieces in our extensive solid wood line.

You may find that you prefer one type of wood over the other depending on your unique tastes, lifestyle, and specific needs:
  • Hardwood is wood derived from angiosperms (broad leafed trees such as oak, beech, maple, mahogany, and walnut). Some hardwoods are actually softer than woods categorized as softwoods.
  • Softwood is wood from a conifer or gymnosperm (cone bearing tree with needle-like leaves) such as Pine, Spruce, and Fir.

Why invest in solid wood?
There is an old saying that "you get what you pay for". With that in mind, owning a piece of Kincaid solid wood furniture is very inexpensive considering that it will last a lifetime! As a matter of fact, Kincaid furniture can be passed down from generation to generation. It is an antique of tomorrow, an heirloom, a family legacy.

What is particle board and veneer?
  • Particle board is made of chips of wood which are held together with resin and glue. Press boards and chip core are other commonly used names for this type of product that is produced to meet a variety of specifications.
  • Veneer is thin, decorative wood slices that are applied to underlying particle board core material.

How do I care for Kincaid solid wood?
Please refer to our Cleaning Tips section for general maintenance and cleaning of your case pieces. To repair minor nicks and scratches, we recommend purchasing a fill stick and marker in a coordinating shade for your particular finish. Touch Up Solutions provides these materials which they have custom made to match any of our Kincaid finishes. Click here to link to the Kincaid section of their site where you can purchase touch up materials directly.
Please note: we do not recommend using the spray can, or burn in stick, as they are more difficult to apply than the markers and fill sticks.

How do I clean Kincaid Custom Upholstery?
To clean your fabric, identify the type of fabric and it's recommended cleaning code.

Translations for cleaning codes are as follows:
S: Use a mild, water-free, dry cleaning agent.
W: Use a water-based cleaning agent or foam.
WS: Either water-based cleaning agent, a dry cleaning solvent or foam type cleaner may be used.

How do I care for my Kincaid leather pieces?
Leather is the easiest to care for of all upholstery fabrics.

If you follow these general guidelines, your leather will maintain it's beauty and appearance for many years:
  • Keep leather out of direct, long exposure to sunlight, as this can cause fading over time.
  • Do not leave newspaper on your leather pieces. The ink used in newsprint has the ability to rub off and stain the material.
  • Keep leather away from direct sources of strong heat such as generators.
  • Clean your leather often by dusting and vacuuming using the crevice tool.
  • Always blot, rather than wipe immediately after spills occur.

What is pilling?
Pilling is a common characteristic that many fabrics share. It is the result of excess fiber coming off the surface of the fabric, resulting in small balls or "pills" forming on the surface. This effect is similar to the pilling that occurs on new carpet or on a new sweater. To remedy pilling on your upholstery, simply shave the surface with a battery operated furniture or sweater shaver. After shaving your fabric several times, the excess fiber will be gone, the pilling will stop, and the original look of the cover will be restored.